Patient Information

What to expect at Panorama Eye

A few practical details to help your visit go smoothly.

Before your visit

Please bring the following to your first consultation:

  • Your ID document
  • Your medical aid card
  • A referral letter, if you have one
  • A list of your current glasses prescription
  • A list of any medication you take

After your consultation

Your pupils may be dilated as part of your examination, which can temporarily blur your vision and increase light sensitivity. We recommend arranging for someone to drive you home afterwards.

Referrals

Panorama Eye welcomes both self-referred patients and patients referred by an optometrist or GP.

Surgery

Surgical procedures are performed primarily at Cape Eye Hospital (“CEH”), Bellville.

Consulting Hours

By appointment only

MondaySurgical day – no rooms consultations
Tuesday08h30 – 16h30
WednesdaySurgical day – no rooms consultations
Thursday08h30 – 16h30
Friday08h30 – 16h30 (closed 13h00 – 14h00)
SaturdayClosed
Sunday & Public HolidaysClosed
Payment Information

Payment information

Consultations and procedures require payment upfront on the day. Where applicable, the patient is responsible for claiming back from their medical aid directly.

Cash

Cash payments are welcome at the practice – no prior arrangement is necessary.

Credit / Debit Card

Mastercard and Visa are accepted. Other card types cannot currently be processed.

Medical Aid & Gap Cover

Panorama Eye welcomes patients across the major medical aid and gap cover schemes for surgery billed directly to your scheme. As cover varies by plan and procedure, we recommend confirming your specific medical aid and gap cover benefits before your surgery. This billing arrangement applies to surgery only – consultation fees are payable upfront as set out above.

Billing & accounts queries

Ready to book your appointment?

Get in touch with Panorama Eye today.

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